How do I return a product?

please contact our customer service for assistance.

Please note that:

  • If a client wants to return a product, it must be returned within 7 calendar days after the product is received.
  • Items must be unused when returned.
  • Goods are not to be returned to us without our prior consent in writing.
  • We reserve the right to levy a charge of 15% (fifteen percent) of the invoiced value on goods accepted for return.
  • Items must be complete and packed in their original packaging.
  • Items must be accompanied by a copy of the original invoice.
  • Returns will only be allowed within seven calendar days after purchase. After that, no refunds will be made.
  • No refunds will be made if a client has a ‘’change of heart’’ after viewing and purchasing the item in our showroom.

Refunds will only be made via Electronic Funds Transfer (EFT).

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