Responsibilities:

Sales

• Provide general sales support in the showroom (needs analysis, product demonstrations).
• Grow relationships with existing distributors and end user customers.
• Call on prospective clients (business owners, restaurant owners, catering managers, hotel managers, chefs etc) and follow up on leads.
• Consult with clients on showroom floor, telephonically, Whatsapp and/or via email
• Track progress of sales according to targets alongside Sales Manager.
• Keep up to date with new products, market conditions, advertising and promotional trends.
• Collaborate with marketing teams to ensure product offerings meet customer needs and are advertised in a way that suits customer base.
• Ensure general housekeeping of the showroom – presentable and stocked at all times.
• Report any noticeable trends, ideas, challenges or general info to the Sales Manager on a weekly or monthly basis.

Administration

• Effectively manage the sales administration.
• Prepare and issue quotes and invoices.
• Process payments via cash, eft or credit card.
• Provide exceptional service and follow through on orders, couriers and deliveries.

Team support

• Support sales team and colleagues where possible.
• Engage in team activities, training, and meetings.
• Assist colleagues with administration and/or sales where necessary.

Competencies:

• Enthusiastic, passionate and dynamic nature
• Strong interpersonal and relationship building skills
• Excellent listening and communication skills
• Independent and self-motivated
• Strong initiative and decision-making skills
• Highly organised and detail oriented
• Ability to work well in a multi-ethnic and multi-cultural environment

Requirements:

• 3-5 years in a sales position
• 1+ years’ experience with food service / catering equipment
• Excellent Computer skills (Emails, Word, Excel)
• Fluent in English. The African language or Afrikaans is a big advantage.
• South African Drivers licence
• Further education/experience in Sales/Marketing/Hospitality industry – advantageous.