At Caterwize, we strive to provide exceptional service and support to our valued customers. We understand that you may have questions or concerns regarding your orders, products, delivery, or other related inquiries. To assist you in finding the information you need, we have categorized the frequently asked questions into four sections: Orders, Products, Delivery, and My Order. Simply select the relevant section below to find answers to commonly asked questions.

How do I maintain and clean my equipment?

If you require further assistance with product maintenance, feel free to contact us and include the product and a description…

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Are your products compliant with safety and health regulations?

Yes, all our products are designed and manufactured in compliance with international safety and health standards.

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What materials are your products made of?

Our products are made from high-quality, durable materials such as stainless steel, aluminum, and food-grade plastic.

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Are there user manuals for your products?

Yes, most of our products come with detailed user manuals. You can also find digital versions on the specific product…

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How can I get technical assistance if I face issues with the equipment?

Our dedicated technical support team is always ready to assist you. You can reach them through phone, email, or live…

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Where can I find the technical specifications for your products?

Each product page on our website provides detailed technical specifications. If you require further information, please contact our customer service.

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