At Caterwize, we strive to provide exceptional service and support to our valued customers. We understand that you may have questions or concerns regarding your orders, products, delivery, or other related inquiries. To assist you in finding the information you need, we have categorized the frequently asked questions into four sections: Orders, Products, Delivery, and My Order. Simply select the relevant section below to find answers to commonly asked questions.

How do I place an order?

Simply select the product you are interested in, choose the quantity, and click "Add to Cart". Once you are done…

View Answer
Can I modify my order once it’s been placed?

If your order hasn't been processed or shipped yet, please contact our customer service as soon as possible to make…

View Answer
How can I cancel my order?

To cancel your order, please contact our customer service immediately. Note that orders that have already been shipped cannot be…

View Answer
Is there a minimum order amount?

No, there is no minimum order amount. You can purchase as few or as many products as you need.

View Answer
Can I order products that are out of stock?

Unfortunately, we don't accept orders for out-of-stock items. But you can sign up to be notified when the item becomes…

View Answer
What payment methods do you accept?

We accept all major credit cards, debit cards, bank transfers, and several online payment methods.

View Answer
What is the status of my order?

You can check the status of your order by logging into your account on our website and navigating to the…

View Answer

Your CaterWize Cart0
There are no products in the cart!
Continue shopping
Click outside to hide the comparison bar